General terms and conditions

Groups

Special conditions apply for groups. Please contact the booking service for further information: reservation@institut-hotel.fr

 

No-show

In case of a no-show at the hotel, 100% of the booking amount will be charged.

Guarantee

Individual bookings are considered firm only with a valid Credit Card number, expiry date and cryptogram; or with a total or partial prepayment of the stay before the arrival of the customer

Cancellation and modification

Flexible rate: Any cancellation or modification can be made without charge up to 48h before the arrival date. Once this period of time has elapsed or in case of no-show, 100% of the total amount of the stay will be charged and it is not refundable.

No-cancellable, no refundable rate: A prepayment corresponding to the entire stay is charged at the time of booking. The prepayment is not refundable in case of cancellation, modification of the dates of stay or no-show.